Customer Information

You are responsible for providing us with correct and complete personal data.

We implement a variety of security measures and technologies to maintain the safety of order processing. Your personal information is contained behind secured networks and expressly confidential. In addition, all sensitive credit card information you provide is encrypted via Secure Socket Layer (SSL) and not stored on our servers.

Prices and VAT

All prices are displayed in the currency stated on the Website and do not include value added tax (VAT) or shipping costs, which are provided separately based on your geographic region. Please note that you are responsible for any local regulations and charges that may apply such as currency conversion fees, credit or bank card fees, sales tax, customs duty, etc. 

The German tax rate of 19% MwSt is applied to all orders shipped within the European Union.  

Shipping and Delivery

Our goal is to fulfill your purchase as quickly as possible! 

We take between 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel products (posters, pillows, etc.). More than 50% of our orders are shipped within 3 business days or less. Add the delivery times from the table below to estimate the arrival of your purchase. Delivery time and price may vary from product type and destination.

USA       3-5 business days

Canada     5-10 business days

Worldwide    5-10 business days

Each item we ship may have different delivery times, this is because some products are packaged and shipped separately. For example, we send our posters in super-durable tubes. However if you choose another product, like a t-shirt (that requires different packaging), then you'll have to account for an additional production schedule and shipping price.

For shipments outside of the United States and European Union you are responsible for any customs fees, import duties and/or taxes. Costs may vary depending on your order value, country limits, and other factors. 

If you provide an address that is considered insufficient by the courier or a delivery goes unclaimed the shipment will be returned to our facility and you will be liable for the cost of reshipment to yourself.

Orders and Availability 

When you receive an order confirmation from us your purchase order is accepted and a purchase agreement is entered into. 

We reserve the right to limit the quantity of products that we supply. We make every effort to display items that are currently in stock and available to ship, but there may be instances where we run out of stock of a particular product. We will then refund any amount paid and notify you about equivalent products if such are available.

Items in your shopping cart are not reserved and may be purchased by other customers.

Intellectual Property Rights

The Website and all its content is owned by us or our licensors and protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information on products, services and other content may not be copied or used without our prior written consent.


We reserve ourselves for any image or typographical errors on the Website, such as errors in product descriptions, technical specifications, inaccurate prices or incorrect information with regards to whether a product is in stock. We are entitled to rectify any obvious errors and, at any time, to change or update the information on the Website accordingly.

The images on the Website are for illustration purposes only and do not guarantee to reproduce the exact number of products that you would receive at an order, nor the exact appearance, function or origin of the products.

Changes to the General Conditions

We may change these General Conditions at any time. We will then set forth the changed General Conditions on the Website and they will enter into force once you have accepted them (in connection with a new order through the Website or while browsing the Website).

These Conditions were established by Decor Hardcore on 2017-08-20 

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